Privacy Policy

Effective Date: 2024-01-19

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Welcome to Aloha Aesthetics MD. Your privacy and the protection of your personal information are paramount to us. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to ensure your information remains confidential and secure.

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COLLECTION OF PERSONAL INFORMATION 

Information collected directly from you: We may collect personal information directly from you, for example, through a web form, during an online or in-person registration, while booking an appointment, while setting up an account with us, when you contact us for customer support, or at checkout. Personal information we collect directly from you may include first and last name, address, email address, phone number, address, medical history, date of birth and any other information necessary for us to provide services to you. 

Information collected from your device: Our website may use tracking technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device, including for example your IP address, browser and operating system information, geographic location, referring website address, and other information about how you interact with the website. Our website may also use cookies to personalize your experience and enable certain features. You may disable cookies in your web browser however parts of our website may not function properly. More information about blocking and deleting cookies is available at http://www.allaboutcookies.org. Our email campaigns may also use tracking technologies such as web beacons, pixels and other similar technologies to automatically collect certain information such as your IP address, browser type and version, and email engagement statistics.

Information collected from our advertising partners: We may collect personal information about you from our advertising partners. Personal information we collect from our advertising partners may include your demographic information, shopping history, and geographic location. 

USE OF PERSONAL INFORMATION

We use information collected directly from you to provide you with our products and services, customer service and support, and other relevant information. We may also use this information to market our products and services to you, including by email and text message subject to your consent. We use information collected automatically from your device to provide our website to you, to optimize our website, and to assist with our advertising and marketing efforts. We may also use information collected from you and information collected from your device to send you abandoned cart reminders if you added items to your shopping cart but did not complete check out. We may use information collected from our advertising partners to market our products and services to you.

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We never share your personal information with third-party providers.

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We may only share your personal information if necessary to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

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USE OF THIRD-PARTY SERVICES

We never share your personal information with third-party providers for their use. We use the following third-party services only to assist us with providing and marketing our products and services.

● We use MailChimp for our email marketing and text message communications. See MailChimp's Customer Data Notice available at https://mailchimp.com/legal/.

● We use Google Analytics to help us understand how visitors interact with our website. Google Analytics uses and processes your information in accordance with its privacy policy available at https://policies.google.com/privacy?hl=en-US and https://support.google.com/analytics/answer/6004245?sjid=16409997229459219969-NC#info_for_visitors&zippy=%2Cour-privacy-policy.

● We use Wix to provide our website. Wix uses and processes your information in accordance with its privacy policy available at https://www.wix.com/about/privacy.

● We use Aesthetic Record and Stripe as our payment processor. Aesthetic Record and Stripe uses and processes your payment information in accordance with its privacy policy available at https://www.aestheticrecord.com/policies/#:~:text=Aesthetic%20Record%20may%20disclose%20your,that%20they%20render%20to%20us. and https://stripe.com/privacy.

● We use Google Ads as our advertising partner. Our advertising partner may use cookies and similar technologies on our website to automatically collect certain information from your device. For more information about how to opt out of targeted advertising from Google, go to https://policies.google.com/technologies/ads?hl=en-US.

EMAIL AND TEXT MESSAGE COMMUNICATIONS

If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us. If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent from us.

DATA PROTECTION & HIPAA COMPLIANCE 

We utilize Aesthetic Record, an Electronic Medical Records (EMR) system that is fully compliant with the Health Insurance Portability and Accountability Act (HIPAA). This means:

• Your health information is encrypted and stored securely.

• Only authorized personnel can access your records.

• We maintain strict protocols to ensure the confidentiality of your health information.

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CHANGES TO THE THIS PRIVACY POLICY

We may update this Privacy Policy at any time. Please review it frequently.

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YOUR RIGHTS TO YOUR RECORDS

Generally, we provide individuals, upon request, with access to the protected health information (PHI) about them in one or more "designated record sets" maintained by or for us. This includes the right to inspect or obtain a copy, or both, of the PHI, as well as to direct the covered entity to transmit a copy to a designated person or entity of the individual's choice. Individuals have a right to access this PHI for as long as the information is maintained by us, or by a business associate on behalf of us, regardless of the date the information was created; whether the information is maintained in paper or electronic systems onsite, remotely, or is archived; or where the PHI originated (e.g., whether the covered entity, another provider, the patient, etc.).

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Such request shall be made in writing that includes the recipient address, and we will respond to you within 21 days in mail. We charge 15 cents per page for the processing of such requests.

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CONTACT INFORMATION If you have any questions about this policy or our privacy practices, please contact us at (808) 501-1117 or support@alohabotox.com.

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From time to time, we may update this policy to reflect changes in our practices or regulatory changes. Any amendments to this privacy policy will be posted on our website, and we encourage you to review it regularly.

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