Treatment Terms & Conditions
Dermal Filler Guidelines
Dermal fillers are personal and cannot be shared or transferred. Upgrades are permissible only with single syringe purchases. If bought as part of a package, no upgrades are allowed once the package is partially used. Unused product will be disposed of.
Laser Treatment Terms
Laser treatments are exclusive and cannot be combined with other promotions or shared. Clients must be at least 16 years of age. We reserve the right to decline treatment if the client has tanned or used tanning products. Appointments are mandatory and based on availability. Pregnant clients or those trying to conceive will generally not be eligible for treatments.
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PDO Threading Conditions
Purchasing PDO Threading for multiple areas requires completion in a single visit. Discounts for additional areas apply only when purchased together with one or more areas at regular or promotional prices in the same transaction. Additional areas added post-purchase will be charged as a separate treatment. Regular-priced PDO Threading can be bought with spa credit, but promotional prices are exempt. Extra threads beyond the limit per area will incur additional charges.
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Age Requirement
Clients under 18 must be accompanied by an adult.
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No Refund Policy
All purchases are final with no refunds. In a rare event where the continuation of services already purchased is difficult, clients may receive spa credit only. This applies to all services, packages, or portions thereof. If you choose to discontinue treatment, any unused portion may be converted to spa credit for other services after re-evaluation. Product sales are final and non-returnable. Full payment is required at the appointment time. We reserve the right to limit services and quantities per customer. Cherry Payment Plan is acceptable and must be processed in-clinic.
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Payment for Services
Agreed-upon treatments require prepayment in full. Services will not proceed without agreement and payment.
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Non-Transferability of Services
All purchased services are exclusive to the buyer and cannot be transferred.
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Cancellation and No-Show Policy
Late cancellations or no-shows significantly affect our operations. A $50 fee applies to no-shows or late cancellations (less than 24 hours’ notice). This fee must be paid before your next appointment. Late arrivals (15 minutes+) need to reschedule, incurring a $50 fee. Failure to pay this fee may result in forfeiture of pre-paid services equal to $50.
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By continuing to schedule an appointment, you agree to these terms and conditions.
Mobile Messaging Terms & Conditions
Last updated: 01-19-2024
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Aloha Aesthetics MD LLC(“Aloha Aesethetics MD”, “we”, or “us”) operates a mobile messaging program (the “Program”) subject to these Mobile Messaging Terms and Conditions (these “Mobile Messaging Terms”). The Program and our collection and use of your personal information is also subject to our Privacy Policy. By enrolling, signing up, or otherwise agreeing to participate in the Program, you accept and agree to these Mobile
Messaging Terms and our Privacy Policy.
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Program Description: We may send promotional and transactional mobile messages in various formats through the Program. Promotional messages advertise and promote our products and services and may include promotions, specials, other marketing offers. Transactional messages relate to an existing or ongoing transaction and may include booking assistance, response to patient questions and any other casual conversations that occurs between you and us. Mobile messages may be sent using an automated technology, including an autodialer, automated system, or automatic telephone dialing system. Message frequency will vary. You agree that we, our affiliates, and any third-party service providers may send you messages regarding the foregoing topics or any topic and that such messages and/or calls may be made or placed using different telephone numbers or short codes. We do not charge for mobile messages sent through the Program but you are responsible for any message and data rates imposed by your mobile provider, as standard data and message rates may apply for short message service and multimedia message alerts.
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User Opt-In: By providing your mobile phone number to us, you are voluntarily opting in to the Program and you agree to receive recurring mobile messages from us at the mobile phone number associated with your opt-in, even if such number is registered on any state or federal “Do Not Call” list. You agree that any mobile phone number you provide to us is a valid mobile phone number of which you are the owner or authorized user. If you change your mobile phone number or are no longer the owner or authorized user of the mobile phone number, you agree to promptly notify us at support@alohabotox.com. Your participation in the Program is not required to make any bookings or purchase from us and your participation in the Program is completely voluntary.
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User Opt-Out and Support: You may opt-out of the Program at any time. If you wish to opt-out of the Program and stop receiving mobile messages from us, or you no longer agree to these Mobile Messaging Terms, reply STOP, QUIT, CANCEL, OPT-OUT, and/or UNSUBSCRIBE to any mobile message from us. You may continue to receive text messages for a short period while we process your request and you may receive a one-time opt-out confirmation message. You understand and agree that the foregoing is the only reasonable method of opting out. If you want to join the Program again, just sign up as you did the first time, and we will start sending messages to you again. For support, reply HELP to any mobile message from us. Our mobile messaging platform may not recognize requests that modify the foregoing commands, and you agree that we and our service providers will not be liable for failing to honor requests that do not comply with the requirements in these Mobile Messaging Terms. We may also change the telephone number or short code we use to operate the Program and we will notify you of any such change. You acknowledge that any requests sent to a telephone number or short code that has been changed may not be received by us and we will not be responsible for failing to honor a request sent to a telephone number or short code that has been changed.
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Disclaimer of Warranty and Liability: The Program is offered on an “as-is” basis and may not be available in all areas, at all times, or on all mobile providers. You agree that neither we nor our service providers will be liable for any failed, delayed, or misdirected delivery of any mobile message or information sent through the Program.
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Modifications: We may modify or cancel the Program or any of its features at any time, with or without notice. To the extent permitted by applicable law, we may also modify these Mobile Messaging Terms at any time. Any such modification will take effect when it is posted to our website. You agree to review these Mobile Messaging Terms periodically to ensure that you are aware of any modifications. Your continued participation in the Program will constitute your acceptance of those modifications.
Contact Us
For any questions or concerns related to this policy, please contact:
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Aloha Aesthetics MD LLC
120 Kaiulani Ave Wing 8 & 10
Honolulu, Hawaii, 96815
Email: support@alohabotox.com
Phone: (808) 302-1425
